Knowledgebase: Password Depot
Password Depot no longer starts/opens
Posted by on 15 September 2014 15:43

Problem: Passwort Depot no longer starts, but it is shown in the Windows Task Manager under "Processes". 

Solution:

  1. Close Password Depot. Make sure that the program is also no longer listed under "processes". 

  2. Open the configuration folder of Password Depot in Windows Explorer. It can usually be found here: 
    C:\Users\<your user name>\AppData\Roaming\AceBIT\Password Depot. 

  3. Rename the configuration file of Password Depot (pwdepot.cfg), for example to 123pwdepot.cfg.

  4. If Password Depot should start successfully afterwards please send us the renamed configuration file, so we can try to reproduce the problem.