Knowledgebase: Password Depot
Error Message: Socket Error # 10061 Connection Refused
Posted by AceBIT GmbH on 05 February 2019 11:07
When trying to log on to the Enterprise Server with Password Depot (Client), you receive the error message "Socket Error # 10061 - Connection Refused".

If the connection is rejected, this generally means that there is no such connection on the port or it is not detected.

This can have different reasons:
  • Firewall: Make sure that your firewall, on both the client and server PC, explicitly releases the client and server program files as well as the IP and port number.
  • Wrong port: Make sure that you are using the correct port and that it is enabled in the firewall. By default, all major versions of the server use a different port number.
  • Incorrect SSL settings: Make sure that you use the same SSL settings on both the client and the server.
  • DNS errors: You can usually avoid DNS errors by specifying an IP address instead of a server name when connecting to the server.